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Sean Gilkes
Beginner

CDP enabled on access ports (On a trunking port)

LMS 3.2 and Campus Manager 5.2.1 running on Windows 2008 server.  The best practices reports this deviation on trunked FastEthernet ports.

15 REPLIES 15
Joe Clarke
Hall of Fame Cisco Employee

Data Collection appears to be completing correctly.  What type of switch is reporting this problem?  What version of code is it running?  Post an SNMP Walk from this switch of the vlanTrunkPortTable and ifTable as well as a list of ports seeing this problem.

All the information you requested is in the attached file.  The switch is a 24 port 3560 switch, and the interface that is reporting this error is the first FastEthernet interface.

SRGi

Joe Clarke
Hall of Fame Cisco Employee

Enable debugging for core, corex, and vlad under Campus Manager > Admin > Debugging Options > Data Collection, then run another full Campus Data Collection.  When it completes, post the ani.log.

The new ani.log file.  The IP address of the device is: 10.210.219.212

Joe Clarke
Hall of Fame Cisco Employee

Data Collection doesn't appear to be running properly.  Enable frontend and framework debugging, then run Data Collection again.  Make sure you're selecting to run Data Collection on ALL devices.  Start Data Collection from the Campus Manager homepage.

You were right: the data collection had somehow hung, and it took me a while to find out why.  I restarted the daemons and started another collection.  Attached is the ANI.log file.

Joe Clarke
Hall of Fame Cisco Employee

The log file size was not large enough to capture everything.  Increase the file size by adding a 0 or two to the end in the debugging settings screen, then run a new full Data Collection.

I've increased the log file size so this should contain everything you need...

Joe Clarke
Hall of Fame Cisco Employee

You forgot to post the new log.

That's strange...  Second attempt...

I'm not certain that the server is accepting the file.  The zip file is

20mb in size, but durinig the transfer it got to 10% on

the status bar before redisplaying the message thread screen...

Joe Clarke
Hall of Fame Cisco Employee

You're right, 20 MB is too big.  You can either try splitting the file up into segments, or use the Open Service Request link in the Actions panel of this thread to transition to a TAC service request.  You can then use the file upload tool in the case open tool to provide the log.

I thought the maximum file size was 50mb - at least that is what it says next to the browse button - in any case I think I'll create a TAC case.  Thanks for your help thus far, Joseph...

Joe Clarke
Hall of Fame Cisco Employee

Yeah, it should be 50 MB, but I have not personally pushed the envelope here.  Splitting the files should work, but if you're still having problems, the SR is the way to go as it will make sure information doesn't get lost.

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