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Beginner

Cisco 2960X POE Switch- No Power on Switch

I have a Cisco 2960X PoE Switch, But there is an issue with Power on few ports. When I executed "show power inline" command. Oper status is "off" for all ports. Any solution would be apperciated.

 

Thanks

18 REPLIES 18
VIP Advisor

Re: Cisco 2960X POE Switch- No Power on Switch

Can you post output of both show version, show power inline

 

Looks at PoE Diagnosis 

 

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst3750/software/troubleshooting/g_power_over_ethernet.html

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Hall of Fame Guru

Re: Cisco 2960X POE Switch- No Power on Switch

Can you also post the complete output to the command "sh post"?
Beginner

Re: Cisco 2960X POE Switch- No Power on Switch

Switch#sh post
Stored system POST messages:

Switch 1
---------

POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Passed

POST: Thermal, Fan Tests : Begin
POST: Thermal, Fan Tests : End, Status Passed

POST: PortASIC Stack Port Loopback Tests : Begin
POST: PortASIC Stack Port Loopback Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: EMAC Loopback Tests : Begin
POST: EMAC Loopback Tests : MAC Loopback Passed
POST: EMAC Loopback Tests : PHY Loopback Passed
POST: EMAC Loopback Tests : End, Status Passed

VIP Advisor

Re: Cisco 2960X POE Switch- No Power on Switch

You have not posted the information request earlier post. both show version, show power inline

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Beginner

Re: Cisco 2960X POE Switch- No Power on Switch

Show power inline


Module Available Used Remaining
(Watts) (Watts) (Watts)
------ --------- -------- ---------
1 740.0 0.0 740.0
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/1 auto off 0.0 n/a n/a 30.0
Gi1/0/2 auto off 0.0 n/a n/a 30.0
Gi1/0/3 auto off 0.0 n/a n/a 30.0
Gi1/0/4 auto off 0.0 n/a n/a 30.0
Gi1/0/5 auto off 0.0 n/a n/a 30.0
Gi1/0/6 auto off 0.0 n/a n/a 30.0
Gi1/0/7 auto off 0.0 n/a n/a 30.0
Gi1/0/8 auto off 0.0 n/a n/a 30.0
Gi1/0/9 auto off 0.0 n/a n/a 30.0
Gi1/0/10 auto off 0.0 n/a n/a 30.0
Gi1/0/11 auto off 0.0 n/a n/a 30.0
Gi1/0/12 auto off 0.0 n/a n/a 30.0
Gi1/0/13 auto off 0.0 n/a n/a 30.0
Gi1/0/14 auto off 0.0 n/a n/a 30.0
Gi1/0/15 auto off 0.0 n/a n/a 30.0
Gi1/0/16 auto off 0.0 n/a n/a 30.0
Gi1/0/17 auto off 0.0 n/a n/a 30.0
Gi1/0/18 auto off 0.0 n/a n/a 30.0
Gi1/0/19 auto off 0.0 n/a n/a 30.0
Gi1/0/20 auto off 0.0 n/a n/a 30.0
Gi1/0/21 auto off 0.0 n/a n/a 30.0
Gi1/0/22 auto off 0.0 n/a n/a 30.0
Gi1/0/23 auto off 0.0 n/a n/a 30.0
Gi1/0/24 auto off 0.0 n/a n/a 30.0
Gi1/0/25 auto off 0.0 n/a n/a 30.0
Gi1/0/26 auto off 0.0 n/a n/a 30.0
Gi1/0/27 auto off 0.0 n/a n/a 30.0
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/28 auto off 0.0 n/a n/a 30.0
Gi1/0/29 auto off 0.0 n/a n/a 30.0
Gi1/0/30 auto off 0.0 n/a n/a 30.0
Gi1/0/31 auto off 0.0 n/a n/a 30.0
Gi1/0/32 auto off 0.0 n/a n/a 30.0
Gi1/0/33 auto off 0.0 n/a n/a 30.0
Gi1/0/34 auto off 0.0 n/a n/a 30.0
Gi1/0/35 auto off 0.0 n/a n/a 30.0
Gi1/0/36 auto off 0.0 n/a n/a 30.0
Gi1/0/37 auto off 0.0 n/a n/a 30.0
Gi1/0/38 auto off 0.0 n/a n/a 30.0
Gi1/0/39 auto off 0.0 n/a n/a 30.0
Gi1/0/40 auto off 0.0 n/a n/a 30.0
Gi1/0/41 auto off 0.0 n/a n/a 30.0
Gi1/0/42 auto off 0.0 n/a n/a 30.0
Gi1/0/43 auto off 0.0 n/a n/a 30.0
Gi1/0/44 auto off 0.0 n/a n/a 30.0
Gi1/0/45 auto off 0.0 n/a n/a 30.0
Gi1/0/46 auto off 0.0 n/a n/a 30.0
Gi1/0/47 auto off 0.0 n/a n/a 30.0
Gi1/0/48 auto off 0.0 n/a n/a 30.0

 

Show version

 

Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(4)E7, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 18-Sep-18 13:07 by prod_rel_team

ROM: Bootstrap program is C2960X boot loader
BOOTLDR: C2960X Boot Loader (C2960X-HBOOT-M) Version 15.2(3r)E1, RELEASE SOFTWARE (fc1)

GSS-MDF-4FL-CoreSW01 uptime is 18 hours, 33 minutes
System returned to ROM by power-on
System restarted at 01:01:06 pk Tue Apr 23 2019
System image file is "flash:c2960x-universalk9-mz.152-4.E7.bin"
Last reload reason: Reload command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C2960X-48FPD-L (APM86XXX) processor (revision M0) with 524288K bytes of memory.
Processor board ID FCW2009A1BL
Last reset from reload command
2 Virtual Ethernet interfaces
1 FastEthernet interface
50 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 50:08:AC:7F:7C:80
Motherboard assembly number : 73-16693-05
Power supply part number : 341-0537-02
Motherboard serial number : FOC2136E77J
Power supply serial number : DCB2020IK8
Model revision number : M0
Motherboard revision number : A0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FOC2100E36U
System serial number : FCW2009A1BL
Top Assembly Part Number : 68-100471-02
Top Assembly Revision Number : A0
Version ID : V05
CLEI Code Number : CMMLJ00ARB
Daughterboard revision number : A0
Hardware Board Revision Number : 0x05


Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 52 WS-C2960X-48FPD-L 15.2(4)E7 C2960X-UNIVERSALK9-M


Configuration register is 0xF

Hall of Fame Guru

Re: Cisco 2960X POE Switch- No Power on Switch


@mfahadrasheed wrote:

Oper status is "off" for all ports


I don't see anything wrong.

Oper status is "Off" means there is no PoE devices attached to the port.

Beginner

Re: Cisco 2960X POE Switch- No Power on Switch

Here is port status after connecting POE Camera. Error msg already shared above

 

Sh int status

Gi1/0/43 Link-to-CCTV connected 206 a-full a-100 10/100/1000BaseTX

 

Sh Power inline 

Module Available Used Remaining
(Watts) (Watts) (Watts)
------ --------- -------- ---------
1 740.0 0.0 740.0

*****

Gi1/0/43 auto off 0.0 n/a n/a 30.0

 

Hall of Fame Guru

Re: Cisco 2960X POE Switch- No Power on Switch

So the CCTV camera has a link up but it's not pulling power from the switch. Maybe the CCTV camera doesn't support PoE?
Beginner

Re: Cisco 2960X POE Switch- No Power on Switch

CCTV camera supported POE, same model is also working on other switches.

Hall of Fame Guru

Re: Cisco 2960X POE Switch- No Power on Switch

Do the following commands:
1. Command: test cable tdr inteface Gi1/0/43;
2. Wait for approximately 5 to 7 seconds;
3. Command: show cable tdr inteface Gi1/0/43; and
4. Post the complete output to #3.
Beginner

Re: Cisco 2960X POE Switch- No Power on Switch

TDR test last run on: April 24 22:33:45

Interface Speed Local pair Pair length Remote pair Pair status
--------- ----- ---------- ------------------ ----------- --------------------
Gi1/0/43 auto Pair A 52 +/- 10 meters N/A Open
Pair B 52 +/- 10 meters N/A Open
Pair C 50 +/- 10 meters N/A Open
Pair D 50 +/- 10 meters N/A Open

Hall of Fame Guru

Re: Cisco 2960X POE Switch- No Power on Switch

The output to the TDR doesn't make any sense.
Output shows that NOTHING is connected to port Gi 1/0/43 but in your previous response it shows a something is connected to the port.

Beginner

Re: Cisco 2960X POE Switch- No Power on Switch

this log is taking when is cennected

Beginner

Re: Cisco 2960X POE Switch- No Power on Switch

this log is taking when PD is connected

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