Cisco 2960X POE Switch- No Power on Switch

[Mubasshir]

I have a Cisco 2960X PoE Switch, But there is an issue with Power on few ports. When I executed "show power inline" command. Oper status is "off" for all ports. Any solution would be apperciated.

Thanks

[balaji.bandi]

Can you post output of both show version, show power inline

Looks at PoE Diagnosis 

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst3750/software/troubleshooting/g_power_over_ethernet.html

[Leo Laohoo]

Can you also post the complete output to the command "sh post"?

[Mubasshir]

Switch#sh post
Stored system POST messages:

Switch 1
---------

POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Passed

POST: Thermal, Fan Tests : Begin
POST: Thermal, Fan Tests : End, Status Passed

POST: PortASIC Stack Port Loopback Tests : Begin
POST: PortASIC Stack Port Loopback Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: EMAC Loopback Tests : Begin
POST: EMAC Loopback Tests : MAC Loopback Passed
POST: EMAC Loopback Tests : PHY Loopback Passed
POST: EMAC Loopback Tests : End, Status Passed

[balaji.bandi]

You have not posted the information request earlier post. both show version, show power inline

[mfahadrasheed]

Show power inline

Module Available Used Remaining
(Watts) (Watts) (Watts)
------ --------- -------- ---------
1 740.0 0.0 740.0
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/1 auto off 0.0 n/a n/a 30.0
Gi1/0/2 auto off 0.0 n/a n/a 30.0
Gi1/0/3 auto off 0.0 n/a n/a 30.0
Gi1/0/4 auto off 0.0 n/a n/a 30.0
Gi1/0/5 auto off 0.0 n/a n/a 30.0
Gi1/0/6 auto off 0.0 n/a n/a 30.0
Gi1/0/7 auto off 0.0 n/a n/a 30.0
Gi1/0/8 auto off 0.0 n/a n/a 30.0
Gi1/0/9 auto off 0.0 n/a n/a 30.0
Gi1/0/10 auto off 0.0 n/a n/a 30.0
Gi1/0/11 auto off 0.0 n/a n/a 30.0
Gi1/0/12 auto off 0.0 n/a n/a 30.0
Gi1/0/13 auto off 0.0 n/a n/a 30.0
Gi1/0/14 auto off 0.0 n/a n/a 30.0
Gi1/0/15 auto off 0.0 n/a n/a 30.0
Gi1/0/16 auto off 0.0 n/a n/a 30.0
Gi1/0/17 auto off 0.0 n/a n/a 30.0
Gi1/0/18 auto off 0.0 n/a n/a 30.0
Gi1/0/19 auto off 0.0 n/a n/a 30.0
Gi1/0/20 auto off 0.0 n/a n/a 30.0
Gi1/0/21 auto off 0.0 n/a n/a 30.0
Gi1/0/22 auto off 0.0 n/a n/a 30.0
Gi1/0/23 auto off 0.0 n/a n/a 30.0
Gi1/0/24 auto off 0.0 n/a n/a 30.0
Gi1/0/25 auto off 0.0 n/a n/a 30.0
Gi1/0/26 auto off 0.0 n/a n/a 30.0
Gi1/0/27 auto off 0.0 n/a n/a 30.0
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/28 auto off 0.0 n/a n/a 30.0
Gi1/0/29 auto off 0.0 n/a n/a 30.0
Gi1/0/30 auto off 0.0 n/a n/a 30.0
Gi1/0/31 auto off 0.0 n/a n/a 30.0
Gi1/0/32 auto off 0.0 n/a n/a 30.0
Gi1/0/33 auto off 0.0 n/a n/a 30.0
Gi1/0/34 auto off 0.0 n/a n/a 30.0
Gi1/0/35 auto off 0.0 n/a n/a 30.0
Gi1/0/36 auto off 0.0 n/a n/a 30.0
Gi1/0/37 auto off 0.0 n/a n/a 30.0
Gi1/0/38 auto off 0.0 n/a n/a 30.0
Gi1/0/39 auto off 0.0 n/a n/a 30.0
Gi1/0/40 auto off 0.0 n/a n/a 30.0
Gi1/0/41 auto off 0.0 n/a n/a 30.0
Gi1/0/42 auto off 0.0 n/a n/a 30.0
Gi1/0/43 auto off 0.0 n/a n/a 30.0
Gi1/0/44 auto off 0.0 n/a n/a 30.0
Gi1/0/45 auto off 0.0 n/a n/a 30.0
Gi1/0/46 auto off 0.0 n/a n/a 30.0
Gi1/0/47 auto off 0.0 n/a n/a 30.0
Gi1/0/48 auto off 0.0 n/a n/a 30.0

Show version

Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(4)E7, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 18-Sep-18 13:07 by prod_rel_team

ROM: Bootstrap program is C2960X boot loader
BOOTLDR: C2960X Boot Loader (C2960X-HBOOT-M) Version 15.2(3r)E1, RELEASE SOFTWARE (fc1)

GSS-MDF-4FL-CoreSW01 uptime is 18 hours, 33 minutes
System returned to ROM by power-on
System restarted at 01:01:06 pk Tue Apr 23 2019
System image file is "flash:c2960x-universalk9-mz.152-4.E7.bin"
Last reload reason: Reload command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
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third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
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to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
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If you require further assistance please contact us by sending email to
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cisco WS-C2960X-48FPD-L (APM86XXX) processor (revision M0) with 524288K bytes of memory.
Processor board ID FCW2009A1BL
Last reset from reload command
2 Virtual Ethernet interfaces
1 FastEthernet interface
50 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 50:08:AC:7F:7C:80
Motherboard assembly number : 73-16693-05
Power supply part number : 341-0537-02
Motherboard serial number : FOC2136E77J
Power supply serial number : DCB2020IK8
Model revision number : M0
Motherboard revision number : A0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FOC2100E36U
System serial number : FCW2009A1BL
Top Assembly Part Number : 68-100471-02
Top Assembly Revision Number : A0
Version ID : V05
CLEI Code Number : CMMLJ00ARB
Daughterboard revision number : A0
Hardware Board Revision Number : 0x05

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 52 WS-C2960X-48FPD-L 15.2(4)E7 C2960X-UNIVERSALK9-M

Configuration register is 0xF

[Leo Laohoo]

---

@mfahadrasheed wrote:

Oper status is "off" for all ports

---

I don't see anything wrong.

Oper status is "Off" means there is no PoE devices attached to the port.

[mfahadrasheed]

Here is port status after connecting POE Camera. Error msg already shared above

Sh int status

Gi1/0/43 Link-to-CCTV connected 206 a-full a-100 10/100/1000BaseTX

Sh Power inline 

Module Available Used Remaining
(Watts) (Watts) (Watts)
------ --------- -------- ---------
1 740.0 0.0 740.0

*****

Gi1/0/43 auto off 0.0 n/a n/a 30.0

[Leo Laohoo]

So the CCTV camera has a link up but it's not pulling power from the switch. Maybe the CCTV camera doesn't support PoE?

[mfahadrasheed]

CCTV camera supported POE, same model is also working on other switches.

[Leo Laohoo]

Do the following commands:
1. Command: test cable tdr inteface Gi1/0/43;
2. Wait for approximately 5 to 7 seconds;
3. Command: show cable tdr inteface Gi1/0/43; and
4. Post the complete output to #3.

[Mubasshir]

TDR test last run on: April 24 22:33:45

Interface Speed Local pair Pair length Remote pair Pair status
--------- ----- ---------- ------------------ ----------- --------------------
Gi1/0/43 auto Pair A 52 +/- 10 meters N/A Open
Pair B 52 +/- 10 meters N/A Open
Pair C 50 +/- 10 meters N/A Open
Pair D 50 +/- 10 meters N/A Open

[Leo Laohoo]

The output to the TDR doesn't make any sense.
Output shows that NOTHING is connected to port Gi 1/0/43 but in your previous response it shows a something is connected to the port.

[mfahadrasheed]

this log is taking when is cennected

[mfahadrasheed]

this log is taking when PD is connected