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Cisco 866VAE-K9 always deletes nvram at startup

Marcel F.
Level 1
Level 1

Hi,

i've a problem with my 866VAE-K9.
For some reason it always deletes it's nvram on bootup because it's thinking i pressed the reset button on the back.

The configuration register is 0x2102

See the startup messages:

Configuration Reset Button Pushing Event Detected!

System Bootstrap, Version 15.1(4r)M2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2011 by cisco Systems, Inc.

C860VAE advanced k9 platform with 256 MB of main memory


Booting flash:/c860vae-advsecurityk9-mz.156-2.T.bin
boot: Launch entrypt: 0x80800000
Self decompressing the image : ########################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################## [OK]

[...]

% No valid customer configuration file found

% Aborting loading of customer configuration

Erasing the nvram filesystem will remove all configuration files! Continue? [OK]
Erase of nvram: complete
Router IOS Configuration Recovery is unsuccessful

Router Configuration Dialogue will be used

% No valid customer configuration file found

% Aborting loading of customer configuration

--- System Configuration Dialog ---

Would you like to enter the initial configuration dialog? [yes/no]: no

Press RETURN to get started!


*Jan 4 12:35:33.215: PIM: BFD initialization failed

*Jan 4 12:35:35.563: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
*Jan 4 12:35:35.563: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled
*Jan 4 12:35:43.475: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up
*Jan 4 12:35:43.475: %LINK-3-UPDOWN: Interface Ethernet0, changed state to down
*Jan 4 12:35:43.475: %LINK-3-UPDOWN: Interface ATM0, changed state to down
*Jan 4 12:35:43.475: %LINK-3-UPDOWN: Interface GigabitEthernet1, changed state to down
*Jan 4 12:35:43.475: %LINEPROTO-5-UPDOWN: Line protocol on Interface Onboard VPN, changed state to up
*Jan 4 12:35:44.131: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Jan 4 12:35:45.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0, changed state to down
*Jan 4 12:35:45.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, changed state to down
*Jan 4 12:35:45.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1, changed state to down
*Jan 4 12:36:43.255: %LINK-5-CHANGED: Interface GigabitEthernet1, changed state to administratively down
*Jan 4 12:36:43.655: %LINK-5-CHANGED: Interface ATM0, changed state to administratively down
*Jan 4 12:36:43.655: %LINK-5-CHANGED: Interface Ethernet0, changed state to administratively down
*Jan 4 12:36:49.967: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down
*Jan 4 12:36:49.967: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to down
*Jan 4 12:36:49.967: %LINK-3-UPDOWN: Interface FastEthernet2, changed state to down
*Jan 4 12:36:49.967: %LINK-3-UPDOWN: Interface FastEthernet3, changed state to down
*Jan 4 12:36:49.967: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down
*Jan 4 12:36:50.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
*Jan 4 12:36:50.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1, changed state to down
*Jan 4 12:36:50.971: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet2, changed state to down
*Jan 4 12:36:50.971: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet3, changed state to down
*Jan 4 12:36:50.971: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Jan 4 12:36:52.943: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C860 Software (C860VAE-ADVSECURITYK9-M), Version 15.6(2)T, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Tue 22-Mar-16 17:35 by prod_rel_team
*Jan 4 12:36:52.963: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Jan 4 12:36:54.531: %SYS-6-BOOTTIME: Time taken to reboot after reload = 204 seconds
% No valid customer configuration file found

% Aborting loading of customer configuration

Router>

Configuration register is 0x2102

I did not push the button on the back.

On serial console I get a lot of these messages:
% No valid customer configuration file found
% Aborting loading of customer configuration

I added the output of the full startup, show version, show flash as an attachment



2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

RMA the router.

RMA you are right