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Cisco daemon manager don't start

billel.toumi
Level 1
Level 1

hello

I have installed CiscoWorks LMS 3.2 on Windows 2008 server VM on ESX4.1 but Cisco daemon manager don't start.

I have try manual restart the service and I I have also restart the VM but it not woking.

please can you help on this.


2 Accepted Solutions

Accepted Solutions

AFROJ AHMAD
Cisco Employee
Cisco Employee
Hi ,

--configure the swap size to double the size of RAM on the server and then check the issue..
--Also add casuser into the administrator group

I hope this will help !!

Thanks--
Afroj
Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

View solution in original post

Hi ,

Please try the previous steps and let me know how it works !!!

---------------------------------------------------------

If above does not works then

Try to Reset the Casuser  as below :

go to Command Prompt :

NMSROOT\CSCOpx\setup\support >resetCasuser.exe

then try to Restart the Daemon Manager . If issue still exist then attach the Erro Sceen shot and syslog.log (If possible)

Thanks--

Afroj

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

View solution in original post

7 Replies 7

AFROJ AHMAD
Cisco Employee
Cisco Employee
Hi ,

--configure the swap size to double the size of RAM on the server and then check the issue..
--Also add casuser into the administrator group

I hope this will help !!

Thanks--
Afroj
Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

AFROJ AHMAD
Cisco Employee
Cisco Employee
Hi ,

--configure the swap size to double the size of RAM on the server and then check the issue..
--Also add casuser into the administrator group

I hope this will help !!

Thanks--
Afroj
Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

hi Ahmad,

thik for your reponse,I have messing the message whene I try to restart the service I get this message below:

Error 1053: The service did not respond to the start or control request in a timely fashion

please confime if you have some cas. before i try to do your solution

think for you help.

best regards

Hi ,

Please try the previous steps and let me know how it works !!!

---------------------------------------------------------

If above does not works then

Try to Reset the Casuser  as below :

go to Command Prompt :

NMSROOT\CSCOpx\setup\support >resetCasuser.exe

then try to Restart the Daemon Manager . If issue still exist then attach the Erro Sceen shot and syslog.log (If possible)

Thanks--

Afroj

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

hello,

think you for your assitance it work fine.

Best regards.

hello,

think you for your assiatnce,but I get another probleme.

when I login in the LMS portal I get an erreur.the pages can not be redirected.

any idde on this.

HI ,

Please try the below workaround !!

open regedit.exe, and create or modify the following
registry key DWORDs:
 
 HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
 Settings\Zones\0\1A10 : DWORD : 0
 
 HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
 Settings\Zones\1\1A10 : DWORD : 0
 
 HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
 Settings\Zones\2\1A10 : DWORD : 1
 
 HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
 Settings\Zones\3\1A10 : DWORD : 1
 
 HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
 Settings\Zones\4\1A10 : DWORD : 3
 
 Then restart CiscoWorks Daemon Manager

Thanks--
Afroj
Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****