Cisco LMS and GSS 4492 Appliance

[tech_trac]

Hello,

I have added the GSS to DCR and the verification report shows the SNMP, ssh, enable by ssh is all Ok.

But on running Sync Archive via RME, I get the following error

Protocol ==> Unknown / Not Applicable

Selected Procotol with order --> SSH, TFTP

Execution Result:

CM0062 Polling GSS for changes to configuration

CM00 Polling not supported on PRIMARY STARTUP config, defaulting to fetch.

CM00 Polling not supported on PRIMARY RUNNING config, defaulting to fetch.

--

And the Archive Mgmt jobs shows as 'Partially Successful'.

What does partially successful mean ?

Thanks

[Joe Clarke]

No, there is still no debugging here. Try restarting ConfigMgmtServer, and try again:

pdterm ConfigMgmtServer

pdexec ConfigMgmtServer

[tech_trac]

Please let know how to restart ConfigMgmtServer.

Is pdterm and pdexec a CLI command.

[Joe Clarke]

Yes. These should be run from a DOS prompt on the server.

[tech_trac]

Hello,

I have attached the detailed log.

I have removed the actual configuration blocks from the log. Hope it doesn't prevent studying the problem.

Thanks.

[Joe Clarke]

There is a bug in the GSS platform code in RME in that it doesn't properly disable the pager. I can build a patch for you to try. If you open a TAC service request, and have your engineer contact me directly, I will send them the patch.

[tech_trac]

Hello,

We have Cisco Shared Support with a Cisco Gold Partner. But we don't have SmartNet. Supposedly, we may not be able to raise a TAC case due to absence of SmartNet.

Is there any workaround for this bug ?

Thanks.

[Joe Clarke · Accepted solution]

You would need SAS or Software and Support to open a case on LMS. The workaround is to leave:

terminal-length 0

In your global config at all times.

[Joe Clarke]

I filed CSCtb55607 to track this problem.

[tech_trac]

Great!. We will keep checking on this.