Cisco Network Assistant MAC search in Catalyst 2960

[telecodi]

Hi,

Since I updated a Catalyst 2960 switch to IOS version 12.2(55)SE1 I can't do searchs by MAC address, when I do "Monitor->Search" the following error appears:
"The software version of the selected switch does not support some of the CLI commands in read-only mode for this window. You must have read-write access to this switch to display complete information in this window"

If packets are captured you can see that the issued command by the CNA host is "GET /exec/show/mac-address-table/", the answer from the switch is:
"show mac-address-table
                ^
% Invalid input detected at '^' marker.

If I do "Configure->Switching->MAC Address" instead I get the mac address-table correctly. In this case the issued command is "GET /exec/show/mac/address-table/dynamic" and no error is displayed, the answer from the switch is the list of mac-address table.

[jedavis]

I have some site admins that use CNA.  I just upgraded their LAN to 3560v2 switches running 12.2(58)SE2 and had them upgrade their CNA software to CNA 5.7(6).  They reported the same error.

I think you clearly indentified the problem.  At one time the IOS command parser accepted both "show mac-address" and "show mac address".  At some point IOS stopped accepting the older "show mac-address" format, and CNA is still issuing this command regardless of the IOS version it is trying to manage.

[norbert alig]

Hi there,

got the same problem. CNA 5.8 doesn't solve ist...

[bllang]

Thanks for the heads-up. I'll see if we can fix this real quick and re-spin 5.8. If not the next version will be out in a month or so.

Thanks!

[bllang]

Confirmed that we're going to re-release to fix this. Thanks for letting us know about it and thanks for using CNA!