cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
18020
Views
10
Helpful
9
Replies

Cisco Nexus 3548/3524 SNMP Interface traffic problem

michal.mach
Level 1
Level 1

Hello Everyone!

I'd like to share with you with the problem that I've encountered regard SNMP interface traffic monitoring on Cisco Nexus 3500 devices.

We are transfering our network infrastructure into the Nexuses and we encountered a problem with interface traffic bitrate monitoring on Nexus 3548: SNMP ifHCOutOctets and ifHCInOctets counter's deltas don't show valid data.

We've been investigating this problem and figured out that it could be related with refresh rate of that counters.
I've measured, by snmpwalk, the time between single increments of ifHCInOctets counter for VLAN Interface and it apears to be about 140seconds. But for physical interfaces (Eth) the SNMP interface counters interval are about 15sec and with sample rate 60s for queries we still can observe the problems on graphs (see attached screnshot).

We get the same results when testing the issue on different physical devices (Nexuses 3548) on different software versions - including the latest one.

And for Ethernet interfaces (same NMS- ZABBIX- config):

We have tested a wide range of Cisco IOS devices and Huawei s6700 switches and there were no such problems.

The main problem is that we cannot monitor our crucial, nexus devices, via SNMP (as you can see on attached graphs).  Results are the same when we configure Cacti or Zabbix to monitor Nexus devices.

The results of such monitoring do not have meritorical value or use.

We are working on this case with Cisco TAC, and they manage to reproduce the issue in their LAB environment. But for now, they cannot provide any solution and they claim that this is not a bug. If we get any final statement for this case I will post it here for your information.

I will be more than glad if you can post any ideas that help me resolve described issue.

Thank you in advance!

Michal

1 Accepted Solution

Accepted Solutions

Philip D'Ath
VIP Alumni
VIP Alumni

Sounds like a bug to me.  Its returning the wrong data.

Perhaps try asking for your case to be escalated to the team leader.

View solution in original post

9 Replies 9

Philip D'Ath
VIP Alumni
VIP Alumni

Sounds like a bug to me.  Its returning the wrong data.

Perhaps try asking for your case to be escalated to the team leader.

Cisco claims that this is not a bug...

I'm still waiting for final conclusion from TAC.

Please can you tell me how to slove this problem I had Nexus 3064 Switch

michal.mach
Level 1
Level 1

So it is an official bug:

https://tools.cisco.com/bugsearch/bug/CSCuy23473/?reffering_site=dumpcr

ifHCOutOctets is also affected.

Ask you have your TAC case linked to the bug.  The more cases linked the more attention it will get.

Thijs Van Severen
Cisco Employee
Cisco Employee

similar issue here on c9504 :

https://supportforums.cisco.com/discussion/12937626/nexus-c9504-bitrate-measurements-show-jump-every-3-min

vitalio
Level 1
Level 1

So, was this ever fixed? I'm running NXOS: version 7.0(3)I4(3) on Nexus 3064PQ and have the same issue.

FYI

i'm now running 7.0(3)I4(5) and i see no improvement ... 

I met similar issue on Catalyst4900m. Then issue was fixed after I enabled "count ipv4" under "interface vlan xx". But I didn't get any clue to fix Nexus3000 vlan snmp issue

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Innovations in Cisco Full Stack Observability - A new webinar from Cisco