08-16-2013 06:10 AM
Hello, I'm unable to add access points to a floor area in CPI 1.3.0.20
I tried with IE, Chrome, Firefox, but the message was always the same:
Error:COMMON-1: Some unexpected internal error has occurred. Ifthe problem persists please report to the Tech Support.
I'm using Win 8.
Thanks, Livio.
08-16-2013 06:21 AM
Unexpected internal error looks like not the bowser issue . Try installing prime again.
Sent from Cisco Technical Support iPhone App
08-16-2013 06:35 AM
Hi Syed, thank you for suggestion.
My Prime installation is customized with 400 devices managed; it is not so easy to reinstall .
I can try to install on a new VM.
You know i can do a backup/restore of all settings from old installation ?
Regards. Livio.
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