Cisco Prime 2.2 Config Archive get Partial-Success

[m.o.andersson_2]

Good morning everyone!

I have a question regarding Cisco Prime Infrastructure 2.2 and Config Archive. Im trying to backup a configuration for an old WS-CBS3020-HPQ blade with IOS version 12.2(58)SE1 and im getting an error under "Fetch vlan" that says :

Couldn't able to collect VLAN on the device. TFTP server not accessible from device.

Im not sure what this means? It gets partial-success, but the error message worries me. Im not able to find anything in the logs or by searching for the error code. Anyone have any idea where to look? The credential is correct, i tripple checked :)

[m.o.andersson_2]

I tried using the "tftp-server flash:" command, but didnt help. Im also seeing this problem with a couple of Cisco 3750x switches.

[Simon Parlsjo · Accepted solution]

Hi Mattias, did you find a solution to this problem?

//Simon

[m.o.andersson_2]

Hi SImon.

Yes i started to look further into this problem and discovered all these switches reside on a DMZ and therefore have a firewall in between. Quite simple, did not allow tftp! :D Thanks for the reply so i could dig further into the problem.