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Cisco Prime 3.1 no email alerts

steve pearson
Level 1
Level 1

HI

I have recently built a fresh PI 3.1 (due to issues with a 2.2 upgrade) and then re imported devices and maps.

Now, email alerts are not working and I cannot figure out how to make them work!!!...

> I have filled out the SMTP server details and successfully sent a test email

> I have set alarm threshold for AP to critical and to email me under alert configuration

> I have verified if I take an AP down, an alert (critical) is triggered, so alerts are working OK.

Help!

Thanks

Steve

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