10-02-2021 02:53 AM - edited 10-02-2021 02:55 AM
Hi guys,
I want to install cisco prime 3.5 over esxi 5.5 but I got this error with "ncs status"
# ncs status
Health Monitor is running, with an error. ( [Role] Primary [State] HA not Configured )
initHealthMonitor(): can not start DB
Database server is stopped
FTP Service is running
TFTP Service is running
Matlab Server is running
Matlab Server Instance 1 is running
Matlab Server Instance 2 is running
Matlab Server Instance 3 is running
NMS Server is stopped.
SAM Daemon is stopped.
DA Daemon is stopped.
WSA service is stopped.
wsa apache httpd is stopped.
Compliance engine is not running
I cannot type " ncs db reinit" (I don't have db argument after ncs command)
it seems that the database service wasn't installed.
I tried with ncs stop and ncs start but always the same error!!
Help please
10-02-2021 04:26 AM
Hi,
you better check below thread.
https://community.cisco.com/t5/network-management/cisco-prime-health-monitor-error/td-p/3377501
mark this as answer and rate if this solved your concern
Good luck
KB
10-02-2021 04:46 AM
10-02-2021 05:53 AM
Hello,
I am afraid a complete reinstallation is your only option...
10-02-2021 06:04 AM
10-02-2021 10:06 AM
Which ESXI hardware does this work on, and which does it NOT work on ?
10-02-2021 12:29 PM
10-02-2021 09:34 AM
- Please note that the in the mentioned command-example the intended command is ncs db reinit without the prepending #
M.
10-02-2021 09:36 AM
10-02-2021 11:31 PM
- Where you connected with a user with all admin-privileges (?) , it is advised to use the default local admin or root account , when you need the database-reinit command,
M.
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