Appliance backup work on same model and same version. (its not going to work on new device with new version as per i know)
take backup appication backup
i suggest to manually configure network config on new device.
and restore application backup
and sync with device to make it work.
>...Upgrade to Prime Infrastructure 3.10 from Prime Infrastructure 3.7.x, 3.8.x, or 3.9.x is not supported. You must take a backup of the Prime Infrastructure 3.7.x, 3.8.x, or 3.9.x server, deploy a fresh Prime Infrastructure 3.10 server, and restore that back up into the Prime Infrastructure 3.10 server.
I am still trying to make it work, here is my scenario:
When I spin the new 3.10 Prime server and I log into it I can see all the menus available, but when I restore from the 3.9 application backup, all I can see is one menu.. see attached pic
It seems like the licenses are not transferring or should I get the new server V3.10 licensed before restoring from the V3.9 backup?