Cisco Prime Infrastructure 1.2 and Aironet 1250 + VSS issues

predrag2006 · ‎03-23-2013

Hi,

I am new to the NCS implementations and configurations. I have one very specific case with Cisco Prime Infrastructure 1.2 and autonomnous APs and several issues with Cisco VSS on 6500 switches.

So here is the version from Prime:

NCS/admin# show version

Cisco Application Deployment Engine OS Release: 2.0

ADE-OS Build Version: 2.0.1.038

ADE-OS System Architecture: x86_64

Hostname: NCS

Version information of installed applications

---------------------------------------------

Cisco Prime Network Control System

------------------------------------------

Version : 1.2.1.012

IOS version on our APs (which are autonomnous) is:

AP-N-1>show ver

Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Thu 11-Aug-11 03:23 by prod_rel_team

Well the issue what we have now is that access point has been added but its not recognized by the NCS prime. I have tried all three versions of SNMP but I get the same result. The SNMP configuration is valid since I use the same for my switching infrastructure. When I enter "debug snmp packets" and "terminal monitor" I can see the SNMP communication between Prime and Aironet 1250 which is standalone.

When I switch to Lifecycle theme and go to Operate > Device Monitor Center I see all devices I have added. The Aironet 1250 is reachable but under collection status I get Managed with Warnings. When I hover over with my mouse I get "None available".

I have successfully added my switching infrastructure in total, which is operating perfectly for Catalyst 2960/3650/3750/4500 series but for 6500 under VSS I have some warnings. The device is recognized by the system which is excellent and all is operational. I get the following errors under Collection Status:

feature_sensor	SNMP request timed out
feature_powerSupplyFanStatus-6k	SNMP request timed out
IdentityCapability	The device is unreachable.
feature_flashdevice	SNMP request timed out
sam_ipsla_feature	The device is unreachable.

What can be done to resolve these issues ? I have attached a screenshot of this particular issue. The affected access point is 172.16.165.241.

Predrag Petrovic

rajeeshp · ‎03-23-2013

Hi,

Upgrade NCS to the latest version(1.3).

HTH,

Rajeesh P

predrag2006 · ‎03-24-2013

Hi rajeeshp,

Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.

Predrag Petrovic

predrag2006 · ‎03-25-2013

Even with the upgrade problem is still present.

Predrag Petrovic

predrag2006 · ‎05-21-2013

Issue has been resolved by TAC. Our access points (LWAPP and Standalone / Autonomous) were converted from dual-mode APs (2.4GHz and 5.2GHz) to 5.2GHz. Patch has been delivered by Cisco.

Predrag Petrovic