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Contributor

Cisco Prime Infrastructure reinstall - license question

Hi Everyone,

Here is the scenario, the currently running Cisco PI is v1.1 (w/c at this time is still called Cisco NCS(Network Control System) and sadly, it popped.

Re-installation was planned and they want the latest version, w/c is 2.1 installed.

Now here comes the questions:
1. How do I transfer my license? Do I need the PAK key? If so, will it still be usable for the new Cisco PI?
1.A. How do I do it? I mean transfer the license?


2. Any  unsupported devices on the upgrade?


This is quite deep-research question as I would like to say. I am researching actually for the answer right now, but hope someone can help me :)
I am having a hard time considering this is one old version of it (and it even existed in the old name too!)


Thanks! :D

1 ACCEPTED SOLUTION

Accepted Solutions
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Hall of Fame Community Legend

You can move your license to

You can move your license to PI 2.1.  Just email license@cisco.com.

View solution in original post

4 REPLIES 4
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Hall of Fame Community Legend

Go HERE for device

Go HERE for device compatibility information.

Highlighted
Contributor

Thank you Leo and Marvin

Thank you Leo and Marvin,

Looks like I have to contact them with regards to this move :)

Highlighted
Hall of Fame Community Legend

You can move your license to

You can move your license to PI 2.1.  Just email license@cisco.com.

View solution in original post

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Hall of Fame Guru

Like Leo said  - the license

Like Leo said  - the license needs to be regenerated. An email or TAC case will do the trick.

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