cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1821
Views
5
Helpful
1
Replies

Cisco Prime Infrastructure upgrade from 3.3 to 3.7 fails

sejelmohajj
Level 1
Level 1

primeInfra/admin# application upgrade PI-Upgrade-31x_32x_33x_34x_to_3.7.0.0.159.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ?
Generating configuration...
Saved the ADE-OS running configuration to startup successfully

Please ensure you have a backup of the system before proceeding.
Proceed with the application upgrade ? (yes/no) [yes] ?

DO NOT press ^C while the upgrade is in progress
Aborting upgrade with a ^C may leave the system in a unrecoverable state

Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
-- complete.
Stage 2 of 7: Unpacking file ...
-- complete.
Stage 3 of 7: Executing pre-install ...

ERROR : Please run the application upgrade from the system console to
monitor upgrade progress. Use system monitor, serial terminal or a virtual console
to initiate the upgrade.

WARNING : It is strongly recommended to copy the latest backups to an
external repository before proceeding with the upgrade.

% Pre-install step failed. Please check the logs for more details.
primeInfra/admin#
primeInfra/admin#

1 Accepted Solution

Accepted Solutions

Marvin Rhoads
Hall of Fame
Hall of Fame

It will fail if you try to upgrade from an ssh session. The message tells you:

ERROR : Please run the application upgrade from the system console

If you have a VM, use the ESXi console. If it's a physical appliance use the local keyboard and monitor (or CIMC).

View solution in original post

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

It will fail if you try to upgrade from an ssh session. The message tells you:

ERROR : Please run the application upgrade from the system console

If you have a VM, use the ESXi console. If it's a physical appliance use the local keyboard and monitor (or CIMC).

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: