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Beginner

Cisco Prime LMS 4.2.2 discovery error

Hello,

I have installed Cisco Prime LMS 4.2.2 on my Windows Server 2008 R2 SP1 x64. All works fine but when I tried to run discovery processes I received error messages:

"Error in communicating with DCR Server. DCR Server may be down. Please start the  DCR Server and then start discovery."

or

"

Error
Error in communicating with DCR Server. For more details click  here.
DCR Server may be down. Please start the DCR Server and then  refresh the page

"

I have tried to do same things which described on discussion "https://supportforums.cisco.com/thread/2068640",

"https://supportforums.cisco.com/thread/2078081" and "https://supportforums.cisco.com/thread/2005058" but it didn't help me.

Could someone help me with it or provide me link where that problem was fixed.

Thank you.

4 REPLIES 4
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Enthusiast

Hi Roman.

Are you seeing a NOSUCHMETHOD Exception in the cstm.log file?

Thanks,

-Joe

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Thank you for replay.

I found resolution for my problem with TAC support.

That issue was fixed after reinstallation LMS with local administrator privilege. Previous  copy of LMS was installed without local administrator privilege.

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Good and useful information for others in Forum!

Probably more helpful, if you could share, which error/log, led the solution.

-Thanks

-Thanks Vinod **Rating Encourages contributors, and its really free. **
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Sorry, but I have removed log file. As I remember it was error related with MySQL database, some issue with connection to database.

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