cisco Prime LMS 4.2 browser hanging issue

[kamallohiaji]

Hi Team,

We have Cisco Prime 4.2 installed Windows 2008 R2 server, I am facing problem when I am going under Report>Fault & events or any other section, the browser gets stuck in loading page and become unresponsive. If I restrart the Daemon manager service it works fine for some time and again start giving problem in two or three hours time interval.

I also face the same problem when I go to Admin > Job browser window.

Does any one face the same problem,I have changed the host name of thserver using script and also generated new SSL certificate and I tried with diffrent browsers but problem is still persisting.

Any help on this would be highly appreciated.

Pls. check attached the log files.

[Michel Hegeraat]

You probably have to many jobs in the job log.

Go over here: Admin -> Network -> Purge Settings -> Config Job Purge Settings and run a purge job.

Then configure scheduled purging of jobs.

Then have a look at the other jobs then can be purged

Cheers,

Michel