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10
Helpful
3
Replies
Ben Cass
Beginner

Cisco Prime NCS 1.2.1.012 nms stopped

Hi all,

Got an issue with nms server stopped, it is the full 3300 appliance not a vm, have tried:

1.

ncs stop

ncs cleanup

ncs start

2.

ncs stop

ncs redidb ( off the top of my head can't remember exact command for that one)

ncs start

3.

tried reboot after ncs stop

Getting this ouptu on ncs start:

As first time is not present - removing .dbCreated

Starting Network Control System...

Unable to verify hardware.

This may take a few minutes...

Also on ncs start verbose getting a massive error:

Processing Service Name: NMS Server

Remoting 'Matlab Server' started successfully.

Starting NMS Server

Checking for running servers.

  Checking if DECAP is running.

  00:00 DECAP is not running.

00:00 Check complete. No servers running.

  00:11 DECAP setup complete.

  Creating the DB schema

Removing configuration folder on DB clean

DDL execution of the script /opt/CSCOlumos/bin/aems_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/aems_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/compliance_engine_schema.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP star

tup.

        DDL execution of the script /opt/CSCOlumos/bin/compliance_engine_schema.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting X

MP startup.

DDL execution of the script /opt/CSCOlumos/bin/cr_proc_drop_part.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/cr_proc_drop_part.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP star

tup.

DDL execution of the script /opt/CSCOlumos/bin/disableStats.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/disableStats.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_ca_exclude_list.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_ca_exclude_list.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP st

artup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_ca_mainpage_view.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_ca_mainpage_view.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP s

tartup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_indexes.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_indexes.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_foundation_system_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP

startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_foundation_system_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exit

ing XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_ipsla_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_ipsla_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP star

tup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_ipsla_default_data.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP st

artup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_ipsla_default_data.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting

XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup

.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_lt_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_lt_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP star

tup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_lt_sp.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_lt_sp.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP start

up.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_mt_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_pm_mt_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP star

tup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_syslog_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_syslog_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP sta

rtup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_system_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_sam_system_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP sta

rtup.

DDL execution of the script /opt/CSCOlumos/bin/ifm_swim_default_repo.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup

.

        DDL execution of the script /opt/CSCOlumos/bin/ifm_swim_default_repo.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP

startup.

DDL execution of the script /opt/CSCOlumos/bin/job_schema_update.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/job_schema_update.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP star

tup.

DDL execution of the script /opt/CSCOlumos/bin/ncs_api.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/ncs_api.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/wcs_dropFKs.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/wcs_dropFKs.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/wcsutils.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/wcsutils.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/wda_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/wda_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/wirelessAlarmSpecificId.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP start

up.

        DDL execution of the script /opt/CSCOlumos/bin/wirelessAlarmSpecificId.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XM

P startup.

DDL execution of the script /opt/CSCOlumos/bin/xmp_credential_mgr_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startu

p.

        DDL execution of the script /opt/CSCOlumos/bin/xmp_credential_mgr_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP

startup.

DDL execution of the script /opt/CSCOlumos/bin/xmp_fingerprints_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/xmp_fingerprints_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP s

tartup.

DDL execution of the script /opt/CSCOlumos/bin/xmp_preference_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/xmp_preference_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP sta

rtup.

DDL execution of the script /opt/CSCOlumos/bin/xmp_quartz_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/xmp_quartz_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup

.

DDL execution of the script /opt/CSCOlumos/bin/xmp_rbac_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/xmp_rbac_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

DDL execution of the script /opt/CSCOlumos/bin/xmp_usermgmt_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP startup.

        DDL execution of the script /opt/CSCOlumos/bin/xmp_usermgmt_ddl.sql failed. Please check the log file /opt/CSCOlumos/logs/ddl_log.log. Exiting XMP start

up.

Any ideas ?

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Ben:

There are .iso images for both Prime Infrastructure 1.2.1 and the current release, Prime Infrastructure 1.3.0.20 that can be downloaded and burned to a Dual Layer DVD (in a Dual Layer DVD burner) and used to reimage the physical appliance with.  These physical appliances shipped from a factory with a hard drive that has magnetic  representations of 0 and 1 on it, it's entirely possible something  happened to something to the data in transit.  Reimaging puts everything back to square one and completely rules out the  possibility of anything being corrupted. 

Once it's running again, be sure to check out and install the Update 1 patch for Prime Infrastructure 1.3.0.20 (filename PI_1.3.0.20_Update_1-12.tar.gz).

Release Notes for Update 1 for Cisco Prime Infrastructure 1.3.0.20

View solution in original post

3 REPLIES 3
Rollin Kibbe
Cisco Employee

Hi Ben:

The message "As first time is not present - removing .dbCreated" indicates that the Oracle onboard is not able to find a recognizable database, and thinks it's supposed to kick off the scripts that create an empty one, and populate it with the necessary tables to run Prime Infrastructure.  This message is usually seen either a) on a new installation, or b) after someone purposefully reinitializes the database. 

Be prepared to restore from a backup.  Depending on what your step 2. involved, you may have a catastrophic situation on your hands.

Thought it might require a recovery, its a brand new appliance so no configuration has been implemented, just setup wizard was completed. It occurred on the first boot of the appliance, does NCS come pre installed or would a disti install the software on the appliance ?

Haven't actually checked if there is a backup, not sure there would be if its out of the box.

Thanks for the response.

Hi Ben:

There are .iso images for both Prime Infrastructure 1.2.1 and the current release, Prime Infrastructure 1.3.0.20 that can be downloaded and burned to a Dual Layer DVD (in a Dual Layer DVD burner) and used to reimage the physical appliance with.  These physical appliances shipped from a factory with a hard drive that has magnetic  representations of 0 and 1 on it, it's entirely possible something  happened to something to the data in transit.  Reimaging puts everything back to square one and completely rules out the  possibility of anything being corrupted. 

Once it's running again, be sure to check out and install the Update 1 patch for Prime Infrastructure 1.3.0.20 (filename PI_1.3.0.20_Update_1-12.tar.gz).

Release Notes for Update 1 for Cisco Prime Infrastructure 1.3.0.20

View solution in original post

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