We have a Prime Infrastructure 3.3 HA Cluster (automatic failover type) with the following problem:
In the Health Monitor of the Primary server we get Status "WARNING" and see:
State "Primary Failover" and message: "The primary failed and hence a failover started on Primary detects
secondary in active & restart primary process in standby mode." (see screenshot below)
After we try to reload Primary server or try to use ncs stop/start we get no results.
Please, help to find out the solution of the problem.
It means that “Primary Failover” error is still displayed and Prime services failed and could not be restarted. (as it showed on the screenshot)
@marce1000, I can't remove the HA-configuration, because when I try to use the "ncs ha remove" command, I get the error message: "HA removal cannot be done when Primary server is not in Active state"
The current states of our servers: Secondary Active, Primary Syncing.
And I can't trigger Failback, because some services are "stopped" on the Primary server.
Please help to find the solution.