Cisco Prime - Primary Failover [updated]

[ViktorVik36163]

Hi all,

We have a Prime Infrastructure 3.3 HA Cluster (automatic failover type) with the following problem:

In the Health Monitor of the Primary server we get Status "WARNING" and see:
State "Primary Failover" and message: "The primary failed and hence a failover started on Primary detects
secondary in active & restart primary process in standby mode." (see screenshot below)

After we try to reload Primary server or try to use ncs stop/start we get no results.

Please, help to find out the solution of the problem.

[ViktorVik36163]

Hi all,

We have a Prime Infrastructure 3.3 HA Cluster (automatic failover type) with the following problem:

In the Health Monitor of the Primary server we get Status "WARNING" and see:
State "Primary Failover" and message: "The primary failed and hence a failover started on Primary detects
secondary in active & restart primary process in standby mode." (see screenshot below)

After we try to reload Primary server or try to use ncs stop/start we get no results.

Please, help to find out the solution of the problem.

[marce1000]

 - What do you mean by 'no results' ?

 M.