Cisco prime upgrade 3.1

[Augustgood]

Hi all,

we want to update cisco prime infrastructure (virtual) from 2.1 to 3.1, the customer has the fee valid for 2 years, he must also purchase the update at 3.1?

someone help me ?

[marce1000]

 No, provided he has access to the prime software, (at cisco.com); BUT there are intermediate upgrade steps required too : 

Upgrading From Previous Releases of Prime Infrastructure

You can upgrade the following Prime Infrastructure versions to Prime Infrastructure 3.1:

• Cisco Prime Infrastructure 3.0.3
• Technology Package 1.0.3 for Cisco Prime Infrastructure 3.0.2
• Cisco Prime Infrastructure 3.0.2
• Cisco Prime Infrastructure 3.0.1
• Cisco Prime Infrastructure 3.0.0.78

If your product/version is not in this list, to upgrade to 3.1, you must first upgrade to version 3.0.x at a minimum.

M.

[Augustgood]

My question is if i need to purchase an upgrade to 3.1 or not, bought from cisco

[marce1000]

 - No , (not)

M.