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Cisco Prime ver 1.3 issue

MarioLieb
Level 1
Level 1

Hi @all

today i´d tried to login at my Cisco Prime interface. After i´d tried to browse to the device center i get an error. See picture.

The last config i did was to configure Radius setting. But i´d tested it and threre it works fine ... Any idea

There was an error while parsing and rendering the content. (Tried to register widget with id==dGroupOS but that id is already registered)

THX Mario

Another error is when i´d tried to click on Administration->SystemSettings->Datadeduplication i get this error

There was an error while parsing and rendering the content. (Tried to register widget with id==tableSP_xwtTableGlobalToolbar_refreshButton but that id is already registered)

21 Replies 21

Marcel Kamenz
Level 1
Level 1

Same issue here.

Applied the patch, cleared browser cache.

So I tested it again:

========================================

Test-Client 1 - Windows 8 x64:

- IE10:

There was an error while parsing and rendering the content. (Object #

has no method 'getAttribute')

- Firefox 24:

Works but reeeeeeally slow......sometimes a meassage like "process ...dojo...not work" pops up.

Chrome 30:

There was an error while parsing and rendering the content. (Object #

has no method 'getAttribute')

========================================

========================================

Test-Client 2 - Windows 8 x32

- IE10:

There was an error while parsing and rendering the content. (Object #

has no method 'getAttribute')

Chrome 30:

There was an error while parsing and rendering the content. (Object #

has no method 'getAttribute')

========================================

So Cisco......what I have to do now? There are some users that want to use the CPI .

Marcel Kamenz
Level 1
Level 1

Hi,

I had some troubble with the CPI too.

All started with the Update from NCS to CPI.

The final solution was the update to CPI 2.0.0.0.294.

Now the CPI works very well and fast too .

Hi,

I also had the same issue.

Just installed Patch PI_1_3_0_20-Update.4-16.tar.gz

Problem gone for

Firefox 25.0 and IE10 with Chrom Frame Plugin (unsupported Plugin by the way)

Problem was still there for Chrome Version 30.0.1599.101 until I cleared all the cached data.

But until now I have not done much on testing.

Best Regards

Alois

how long did it take you to install the patch

PI_1_3_0_20-Update.4-16.tar.gz? Do you have to stop NCS or either way it will work? Its been like this for about 15 minutes.

CPRIME/admin# patch install PI_1_3_0_20-Update.4-16.tar.gz ftpbkup

Save the current ADE-OS running configuration? (yes/no) [yes] ? yes

Generating configuration...

Saved the ADE-OS running configuration to startup successfully

Initiating Application Patch installation...

Hi,

I could not remember anymore how long it took, because I was in trouble with a crash of ncs.

But I have done a backup before patching this took a long time about 1hour.

I do always copy the file to a repository on local disk. I start ftp from my management station to the ftp-dir on ncs an do a put, I do not use a remote mounted file system via ftp on ncs because I had a slow ftp throughput....

Stopping or starting ncs takes always about 30 minutes, sometimes starting did not work at the firts start.

ncs/admin# backup ncs1-3-20_2013-11-1 repository
% Creating backup with timestamped filename: ncs1-3-20_2013-11-1-131101-1843.tar.gpg
...

Patch installation, maybe took only a few minutes, but I had not memorized it. I do only have a logg of that, but also without stopping ncs manually.

ncs/admin# patch install PI_1_3_0_20-Update.4-16.tar.gz
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
Patch successfully installed
ncs/admin# sh ver

Cisco Application Deployment Engine OS Release: 2.0
ADE-OS Build Version: 2.0.1.038
ADE-OS System Architecture: x86_64

Copyright (c) 2005-2010 by Cisco Systems, Inc.
All rights reserved.
Hostname: ncs


Version information of installed applications
---------------------------------------------

Cisco Prime Network Control System
------------------------------------------
Version : 1.3.0.20
Patch: Cisco Prime Network Control System Version: Update.4.16
ncs/admin#

Hello,

I updated two different PI 1.3.0.20 > I got the same problems:

- in the release notes they said it shoult took 15 to 20 minutes...

- one hour later I decided to abort with CTRL-C, I stop services, restart server, restart services

- then the update took less than 20 minutes and now it's working

I had this problem twice...

kaaftab
Level 4
Level 4

check this link

https://tools.cisco.com/bugsearch/bug/CSCui77571

PI: Chrome upgrade to Version 29.0.1547.57 m causes error

CSCui77571

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