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cisco service monitor 8.0 call data discard problem ???

any could help me regarding cisco service monitor 8.0 it coulnot take cdr files from cisco call manager 8.0 i dont know why but it all the time give me discard data , i dont know why , i saw in operation manager that cdr sending failed any one can suggest any solution ????

the operation manager 8.0 and service monitor 8.0 on the same server , urgent help is appreciated

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