Hi All,
Recently I used Cisco Unified Service Statistic Manager to monitor the call count (call volume) of our E1 trunks of our two voice gateway, however I noticed that the report is not consistent. Below my observation. I also attached the two graph files report for reference.
#1 Report. April 11, 2012 (between 12:00AM to 11:00PM) Report
Voice Gateway 1
Maximum Call = 8
Minimum Call = 1
Average Call = 4.731 - why there is a point here, not whole #?
Voice Gateway 2
Maximum Call = 3
Minumum Call = 1
Average Call = 1.769
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#2 Report. April 11-13, 2012 (between 12:00AM to 11:00PM) Report
Voice Gateway 1
Maximum Call = 14 - Call reach to 14 in April 11, 2012, but this 14 calls is not visible when you graph April 11, 2012 only
Minimum Call = 2
Average Call = 3
Voice Gateway 2
Maximum Call = 6
Minimum Call = 0
Average Call = 1
Hope to hear an explanation or suggestion why I'm getting this kind of report.
Regards,
Arnold
