01-19-2016 06:49 AM
I'm trying to console onto my ASA 5506 from my Surface running Windows 8.1 pro. The driver is installed, I get a COM port assigned when I plug in the other end of the cable but it gives me an "Unable to open serial port" error.
I've tried:
Here's where I think my issue is but I have no idea how to correct it: In Device Management under Ports (COM & LPT) I have an entry for "USB Serial Port (COM 6)" I think it should say "Cisco Serial".
Any help is appreciated
01-19-2016 10:40 AM
I've just tested this on a Win 7 machine and it works via USB cable. I checked Device Manager and it does indeed say Cisco Serial. Is there a different driver for 8.1?
01-19-2016 10:51 AM
This: https://supportforums.cisco.com/discussion/11996231/usb-console-drivers-windows-8 is another solution that did not work for me because the 3.1 drivers I have downloaded aren't recognized as valid driver source when manually force a driver update.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: