I am not sure if I understand your problem.
According to error message the hostname "ci4503hq1401" cannot be resolved by your LMS server. Also I see all your devices listed with IP addresses in the device selector tree. Open the cli (DOS box or terminal window) *ON YOUR LMS SERVER* and try to resolve the hostname with the tool NMSROOT/bin/resolver.pl. If this is not successfull, add the device to your DNS or edit the hosts file accordingly.