Cisco Works LMS 3.1: ANIServer failed to start

[Mo'ath Al Rawashdeh]

Hi fellows,

I've been trying to start the ANIServer process manually, also rebooted the CW server couple of times, but the ANIServer process wouldn't start.

This issue started 3 days ago and I'm sure no settings have been changed on the server.

Any thoughts would be much appreciated.

Many thanks,

Moath,

[Joel Monge]

Post your NMSROOT\CSCOpx\campus\etc\cwsi\ANIServer.properties, NMSROOT\CSCOpx\campus\etc\cwsi\ANIServer.properties.orig file  along with your full LMS installation path (NMSROOT) and the output of  "hostname" from DOS.

[Joel Monge]

Typo from my part, location of files would be NMSROOT\campus\etc\cwsi\.  NMSROOT would stand for your LMS default installation path which by default is C:\Program Files\CSCOpx.

[Mo'ath Al Rawashdeh]

Many thanks for your reply Joel. I've upgraded to LMS 3.2 and it worked like charm. Hope this newer version fixes the issues which existed in 3.1.

[Joel Monge]

Well, that works too .  Your ANIServer.properties was probably corrupted.  When this happens you can restore from the .orig after some minor changes.  Corrupted files is a common issue on Windows platforms mostly, and can occurr due to full disk drive, unclean shutdown of processes, power outage, anti-virus scanning among others.  Basically, follow these guidelines which can also apply during an upgrade.