cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1220
Views
0
Helpful
5
Replies

Cisco Works LMS 4.0 - Fault Monitor Issue

Hi!,

     I have a little problem with the LMS application. when I try to access to the screen of: Monitor --> Monitoring Tools --> Fault Monitor, the application shows an error message that only said: "Sorry an error occurred" and thats all.

Any idea of what can I try in order to solve this?,

Thanks,

lms.jpg

5 REPLIES 5
Duong Nguyen
Beginner

Go to Admin > System > Server Monitoring> Processes and restart the DFM services.  Or have you tried restarting the daemon services for the whole application?

Hi Duong!, thanks for your reply. The services was restarted but the problem still exist (the process DFMCTMStartup is allways down although I started manually)

And the only change that I see is that the Fault Monitor Screen show first a message "There are no faults available" but I Have marked 46 Faults!"

aamircisco
Beginner

I have got the same issue. has anyone soluion for this issue.

thank you .

regards,

AAMIR

have you tried this on different browser.

if yes, clear the cookies and try on SUPPORTED web browser and see how it works

Thanks-

Afroz

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
mkkhan
Beginner

i have also face same issue .. anyone guide how to handle this issue...????

i waiting for reply.