Cisco Works LMS 4.0 - Fault Monitor Issue

[Salvador Antonio Quintanilla Mendoza]

Hi!,

     I have a little problem with the LMS application. when I try to access to the screen of: Monitor --> Monitoring Tools --> Fault Monitor, the application shows an error message that only said: "Sorry an error occurred" and thats all.

Any idea of what can I try in order to solve this?,

Thanks,

[Duong Nguyen]

Go to Admin > System > Server Monitoring> Processes and restart the DFM services.  Or have you tried restarting the daemon services for the whole application?

[Salvador Antonio Quintanilla Mendoza]

Hi Duong!, thanks for your reply. The services was restarted but the problem still exist (the process DFMCTMStartup is allways down although I started manually)

And the only change that I see is that the Fault Monitor Screen show first a message "There are no faults available" but I Have marked 46 Faults!"

[aamircisco]

I have got the same issue. has anyone soluion for this issue.

thank you .

regards,

AAMIR

[AFROJ AHMAD]

have you tried this on different browser.

if yes, clear the cookies and try on SUPPORTED web browser and see how it works

Thanks-

Afroz

[mkkhan]

i have also face same issue .. anyone guide how to handle this issue...????

i waiting for reply.