CiscoView indicates wrong ME3400 ports

[angelapreta]

We have few ME3400-24TS-D switsches with IOS 12.2.(25)SEG1.

CiscoView dosn't display correctly the ports. The 2 Gigabit ports are shown as Fa0/1 and Fa0/2, the Fa0/1 Port is shown as Fa0/3.

The ME3400 Switches with IOS 12.2.(25)EX are shown correctly

We have CiscoWorks LMS 2.5.1

CiscoView 6.1.4

Can someone help, Thank

[Joe Clarke]

Please post a screenshot showing the problem as well as the version of your Cisco3400ME CiscoView package.

[angelapreta]

Hi

Cisco3400ME CiscoView Package is 1.0

[Joe Clarke]

The current package version 3.0. Go to Common Services > Software Center > Device Update, and download the latest package version. See if that solves this problem.