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CiscoWorks HUM - No Graphs

dedra_live
Level 1
Level 1

Hello,

HUM was configured earlier to show all graphical statistics however suddenly there are no graphs to show - "No data is available". And it asks to configure pollers even though the previously configured pollers are still active. Attached is the snapshot of the pollers.

Please suggest.

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

Exactly what graphs are not showing any data?  According the screenshot at least two pollers are not showing errors.  Are you able to see anything in the device availability portlet on the HUM portal view?  What happens if you delete and re-add one of the pollers?  Are you able to get data once again?