Job Details

[tagee]

I am receiving the following error on jobs that i have created and have been approved to run. ERROR:RME_CDL1004:Pre-Job execution operation failed I have run simlar jobs but just started to receive this error.

Teddy Agee RPC

[Joel Monge]

This error is too generic to determine much about it.  What job is this exactly and what other details does the job summary add?  Are you integrating with ACS?  Do you receive the same error if you run the same job for different devices?  Post a screenshot of Common Services > Software Center > Software  Update.

[tagee]

The job is a scheduled job that is a netconfig jobs I will post the jobs summary here

NetConfig Job Job Details as on Jun 11 2010 11:58:52 EDT

Job ID:  2579       Status:  Job Failed

General Info Owner: tagee Description: Show IP interface Brief Schedule Type: Run Once Schedule Time: Thu Jun 10 19:45:00 EDT 2010 Job Policies Failure Policy: Ignore failure and continue E-mail Notification: [tagee@rpc.net] Execution Policy: Parallel Fail on Mismatch of Config Versions: Disabled Copy Running Config to Startup: Enabled Sync Archive before Job Execution: Enabled Job Password: Disabled Job Approval Details Job Approval: Enabled Approval List: Netops Maker E-mail ID: tagee@rpc.net Task Details Task: SH_IP_Interface_brief Commands ------------- sh ip interface brief Devices ----------- 70360.00401.1.RT01 70433.00601.1.RT01 74023.00425.1.RT01 39440.00405.1.RT01 70501.00405.1.RT01 15301.00610.1.RT01 73802.00401.1.RT01 73644.00403.1.RT01 70508.00403.1.RT01 73052.00401.1.RT01 ----------------------------- Job Summary Status: Job Failed Start Time: Thu Jun 10 19:45:11 EDT 2010 End Time: Thu Jun 10 19:45:13 EDT 2010 Job Messages Pre-job Execution: User or Device authorization failed for user : tagee Please make sure user has privilege to operate on following devices: 73802.00401.1.RT01 Post-job Execution: - Device Update Successful: 0 Failed: 0 Not Attempted: 0 Pending: 0 Job Execution Summary

[Joel Monge]

This is pointing to an authorization issue.  Please comment on the other details requested.

[twilcox]

Teddy,

did you ever get this resolved?  I'm interested because I'm seeing a similar issue.  It's very puzzling.  Some of our CW users are getting this same error on scheduled jobs but not if they run the job immediately.

Did you get a TAC case on this or otherwise find a resolution. I would deeply appreciate it if you could either email me or post it up here.

twilcox@cde.ca.gov

Thanks,

Tom