CiscoWorks LMS 3.2 unable to update device packages

[j.jeater]

Chaps,

This is a new install of LMS 3.2 with the Campus Manager patched to 5.2.1.

I'm unable to install any new device updates, if I use the GUI and Check for Updates then it says that none are available.  The Device Count Type for Campus Manager is 0 although and my 3750X stacks are not supported.

Any ideas?

Jim

[Svetlana Radzevich]

Try to install the update manually. Open CLI on the server, navigate to $NMSRoot\bin directory and execute the commands:

1. PSUCli.bat -p cm -dst  -download CMDeviceUpdates ,     On providing cisco.com credentials CMDeviceUpdates.zip will be

downloaded to "\cm" location. For example if  is

C:\psu_download then package will be under C:\psu_download\cm.

2. Install the package by executing below command:

PSUCli.bat -p cm -install -src\cm CMDeviceUpdates

[j.jeater]

Sorry I appear to have posted this twice.

Thanks, will give this a try in a bit.

Jim