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Beginner

CiscoWorks LMS 4.0.0 - automatic update problem

Dear coleques,

when I try to update from Selected local path, it works.  But when I try to update Ciscoworks LMS 4.0, installed on Windows 2008 server, from Cisco.com, I got problem to with connection.

Login to www.cisco.com from browser is working, and there is direct path to Internet throght PAT (dynamic NAT).

Here is output of \log\psu.log:

Mon Dec 19 15:12:48 CET 2011 ] INFO   [DownloadPolicy : AllPackage]  : Downloading All pacakges

[ Mon Dec 19 15:12:48 CET 2011 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured

[ Mon Dec 19 15:12:49 CET 2011 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured

[ Mon Dec 19 15:12:49 CET 2011 ] INFO   [SecurityHandler : getCSProxyPort]  : No proxy port confgured

[ Mon Dec 19 15:12:49 CET 2011 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured

[ Mon Dec 19 15:12:49 CET 2011 ] INFO   [SecurityHandler : getCSProxyPort]  : No proxy port confgured

[ Mon Dec 19 15:12:49 CET 2011 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found

[ Mon Dec 19 15:12:49 CET 2011 ] ERROR  [RemoteRepSync : downloadPsuHeadersAsXml]  : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.

[ Mon Dec 19 15:13:45 CET 2011 ] INFO   [SecurityHandler : getCSProxyLogin]  : No proxy User Name configured

[ Mon Dec 19 15:13:45 CET 2011 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured

[ Mon Dec 19 15:13:58 CET 2011 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured

[ Mon Dec 19 15:13:58 CET 2011 ] INFO   [SecurityHandler : getCSProxyPort]  : No proxy port confgured

[ Mon Dec 19 15:14:01 CET 2011 ] INFO   [DevUpdate : performAdd]  : Validated Cisco.com credentials..

[ Mon Dec 19 15:14:01 CET 2011 ] INFO   [SecurityHandler : getCSProxyHost]  : No proxy Host configured

[ Mon Dec 19 15:14:01 CET 2011 ] INFO   [SecurityHandler : getCSProxyPort]  : No proxy port confgured

[ Mon Dec 19 15:14:03 CET 2011 ] ERROR  [CcoDownloadAdapter : getXmlFileList]  : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found

[ Mon Dec 19 15:14:03 CET 2011 ] ERROR  [RemoteRepSync : downloadPsuHeadersAsXml]  : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.

[ Mon Dec 19 15:14:03 CET 2011 ] ERROR  [ViewRemoteAndInstalledPkg : getRemoteAndInstalledPkg]  : VDSException while downloading headers from Cisco.com

com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.

Thank you for any suggetion.   

Everyone's tags (2)
4 REPLIES 4
Cisco Employee

CiscoWorks LMS 4.0.0 - automatic update problem

Beginner

CiscoWorks LMS 4.0.0 - automatic update problem

i installed this patch but i did not fix the problem.

Beginner

CiscoWorks LMS 4.0.0 - automatic update problem

Julio,

were you able to solve this problem?

regards

Beginner

CiscoWorks LMS 4.0.0 - automatic update problem

I think I made whole upgrade to LMS 4.1.0 by one big exe file and it helps.

Nowadays we have LMS 4.2.3. And it works.

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