12-19-2011 06:24 AM
Dear coleques,
when I try to update from Selected local path, it works. But when I try to update Ciscoworks LMS 4.0, installed on Windows 2008 server, from Cisco.com, I got problem to with connection.
Login to www.cisco.com from browser is working, and there is direct path to Internet throght PAT (dynamic NAT).
Here is output of \log\psu.log:
Mon Dec 19 15:12:48 CET 2011 ] INFO [DownloadPolicy : AllPackage] : Downloading All pacakges
[ Mon Dec 19 15:12:48 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 19 15:12:49 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 19 15:12:49 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Dec 19 15:12:49 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 19 15:12:49 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Dec 19 15:12:49 CET 2011 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Mon Dec 19 15:12:49 CET 2011 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
[ Mon Dec 19 15:13:45 CET 2011 ] INFO [SecurityHandler : getCSProxyLogin] : No proxy User Name configured
[ Mon Dec 19 15:13:45 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 19 15:13:58 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 19 15:13:58 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Dec 19 15:14:01 CET 2011 ] INFO [DevUpdate : performAdd] : Validated Cisco.com credentials..
[ Mon Dec 19 15:14:01 CET 2011 ] INFO [SecurityHandler : getCSProxyHost] : No proxy Host configured
[ Mon Dec 19 15:14:01 CET 2011 ] INFO [SecurityHandler : getCSProxyPort] : No proxy port confgured
[ Mon Dec 19 15:14:03 CET 2011 ] ERROR [CcoDownloadAdapter : getXmlFileList] : failed to connect to Cisco.com:RespCode=404, RespMsg=Not Found
[ Mon Dec 19 15:14:03 CET 2011 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
[ Mon Dec 19 15:14:03 CET 2011 ] ERROR [ViewRemoteAndInstalledPkg : getRemoteAndInstalledPkg] : VDSException while downloading headers from Cisco.com
com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getfileList():failed to connect to Cisco.com.
Thank you for any suggetion.
12-19-2011 07:37 AM
04-23-2012 02:40 PM
i installed this patch but i did not fix the problem.
10-17-2013 08:02 AM
Julio,
were you able to solve this problem?
regards
10-17-2013 11:44 PM
I think I made whole upgrade to LMS 4.1.0 by one big exe file and it helps.
Nowadays we have LMS 4.2.3. And it works.
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