Ciscoworks LMS 4.0 – Fault Device Details Issue

[Nessie Oswald]

       We currently use Ciscoworks LMS 4.0 but when I go into,  Monitor > Fault Settings > Setup > Fault Device Details   

       I get the following message (see attached document with screenshot) and being a LMS newbie am unsure what to do? As have tried to search for this

       file but no luck.

       So thanks in advance for any advice.

[AFROJ AHMAD]

Hi Nessie,

This could be because of the some database issue in DFM  or may be this is happening due to some problematic devices that are not sync properly between diffrent database.

One easy solution is to Re-intilaize the DFM database:

check the below link for database RE-INIT:

https://supportforums.cisco.com/docs/DOC-8796

Thanks-

Afroz

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[Vinod Arya]

Check if the fault management rediscovery page shows device as discovered and known or does it have any errors?
Are you able to generate any fault management reports and view other pages?

Just try to reboot the server/restart daemon to see if it is goes away.

Else it is mostly corrupt FM DB. Which would need to be re-initialized.

Fault Mgmt reinitialize is very simple task, which doesnt removes a lot of data, except past 31 days of FM history and custom notifications, if configured.

Thanks

Vinod

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