ciscoworks snms - problems with device center/ ciscoview

[rhub]

hi everybody

i have installed ciscoworks snms 1.5 (wug 8, cv 6.0, rme3.5). when accessing ciscoview from the device-center i get a popup-window with message "page cannot be displayed" according to a very strange port following the correct ip-address in the url-string.

invoking cv directly from an icon on a map of whatsup gold works perfectly.

any hints or tips are very much appreciated

thank in advance

roman

[b.hsu]

Guess, it could be due to hostname resolution. Are you using the hostname or the IP address.

For more information :

CISCOWORKS SMALL NETWORK MANAGEMENT SOLUTION

http://www.cisco.com/en/US/products/sw/cscowork/ps2408/index.html

[gaattila]

Hi,

This is a bug documented under ID CSCin56485.

Work-around:

============

1)Remove NMSROOT\MDC\tomcat\webapps\snms\cmic\datastore\uds\records.db

file.

2) Open a command promt.

3) Execute "pdterm Tomcat"

4) Execute "pdexec Apache"

It works.

Attila