I've just attempted to reply witheeee my willingness to help debug, but my email to firstname.lastname@example.org just got bounced:
rcdn-inbound-d.cisco.com #550 #5.1.0 Address rejected. ##
Just now I tried email@example.com and it is working fine. Can you please try again and send Application log?
I too was unable to send along my application log via e-mail. I suspect your external mail server is rejecting it since 22.214.171.124 is at Cisco.
Delivery has failed to these recipients or groups:
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.
The following organization rejected your message: [126.96.36.199].
FYI Inventory and front panel views work perfectly - it's only topology that fails. Status shows "Discovering Topology" for about 30 minutes and then finally displays a black screen in Topology view.
firstname.lastname@example.org is working, I tried in the morning. Can you please send your application log when you see black screen in Topology View.
There's a link to the software download area on the product support page here.
The 2960-X is not yet supported by CNA. It's not even showing up in the Prime LMS supported devices just yet.
As soon as I ran the 5.8.8, I too lost the topology view. I had two communities open at the time of the upgrade. One still works and the other doesnt. The critical one I need however, doesnt work. When I try and recreate a new community, I am told that the DNS entry is invalid??? and that I should try using an IP address, which is what I was trying to do in the first place.
This has never been an issue with the previous versions until now. So from the other responses, there is obvioulsy an issue with this latest release. How do I send the debug information from CNA, as mentioned above??
Thank you all for your help in debugging this issue.
We were able to reproduce it here, and have found the root cause.
We'll be releasing a patch release along with this fix, titled 188.8.131.52, on October 11th.
Thank you for your patience until this corrected version is released.
Was looking forward to finally getting this issue fixed, as i use this all the time. Am hoping that CIsco will come back to us shortly with the patch.
I have just loaded the lastest update 184.108.40.206, a few minutes ago, and I can confirm the topology view has been restored.