I have been asked by Cisco TAC to reinstall our Operations Manager and Service Monitor as a new install. Since I wasn't the original installer and not extremely familar with the products, can anyone tell me if there is an easier way to document the system config so that when I am installing I can configure it exactly the same as it is today? Any help would be appreciated.
Looks like your TAC case was 616526061and the bug was CSCtd72592 - Operations Manager with BUILD ID NT_CUOM2_2_CS32_20090715_1306? Confirm you are running into the bug by looking at this file
SUBPACKAGE_ctm=Common Transport Mechanism, 1.2, NT_CSTM1_4_CH_20080402_1142
SUBPACKAGE_itm-ogs=ITM Object Grouping Services, 1.0, NT_OGS_CUOM2_3_20090904_1334
SUBPACKAGE_ogs=Object Grouping Services, 1.5, SOL_OGS1_6_20080211_1534
Do you think I should still reinstall?