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Customize Job Approval Emails

simon.bell
Beginner
Beginner

We're wanting to integrate the job approval emails with Remedy, however, Remedy is very restrictive on the formatting. Is there a way (hack?) to modify how the emails are formatted via a config file or some other means?

Just thought I'd ask.

TIA

2 REPLIES 2

Joe Clarke
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

This is not possible. The format is set within the code. However, you could send the email to an intermediary, and have it reformat it for Remedy.

I was afraid you were gonna say that...

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