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Beginner

Data Collection in Campus Manager hung

I am running LMS 3.2 and Campus Manager 5.2.1.  My data collection in Campus  Manger for my devices does not complete and runs indefinitely.  It has been hung in the "running" state for the past week and will not complete.  I only way I found to get it out of the "running" state is to reset the ANIServer service and reboot the server.  I have had this problem since I have upgraded to LMS 3.2.  Does anyone have any input of this issue or possible solutions? 

6 REPLIES 6
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Hall of Fame Cisco Employee

Post the ani.log.

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Can't it is over 1.8 GB

large.

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can I clear the log while the data collection is in the "running" state

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Hall of Fame Cisco Employee

No.  Shutdown Daemon Manager, zero out the contents of the ani.log.  Restart Daemon Manager, then re-run Data Collection.  When it hangs, post the new log file.

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The data collection hung again as expected over the weekend.  The ANI.log file grew to 1.8 GB again.  It is to large for me to open it.  I could try to split it up into smaller files.  What should be my next course of action?

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Hall of Fame Cisco Employee

Compress the logs.  They are text, and should compress rather well.

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