DCNM Client disconnections

[valentine_g]

Hello,

We have an issue involving DCNM 6, For some reason the Java Client gets disconnected every couple of minutes

While the Java Client keep disconnecting we have constant access to the web client,

Each disconnection requires re-opening the client in order to continue working.

The disconnections occure even while working so it doesn't look like idle timeout.

Did anyone encountered a similar issue ?

Thank you,

Valentine

[modiyam001]

Hi,

I have the same issue with DCNM 6.2(5), could you please let me know, if the issue got solved and what needs to be done,

Thanks

Nag

[valentine_g]

Hello,

As a matter of fact we did manage to solve the JAVA disconnections by performing a clean install of the DCNM, our customer has tried to migrate the server to a virtual environment and the service just stopped responding no matter what we did so we just had to... So as you can see we just got lucky :)

If you still have this problem I suggest a fresh install of the new version other than that a sniffer on both sides (client and server) to try and understand what happens prior the disconnection, in our case we did not manage to narrow it down enough...

Best of luck! 
Valentine