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DCRServer Fails to Load Properly on LMS4.0.1

Mick O'Donovan
Level 1
Level 1

We are running an instance of LMS4.0.1 on a Windows 2008 Server installation that is managing circa 2k devices. A couple of weeks ago we run into disk usage problems as a result of log files not being rotated properly - this issue has been fully resolved.

Since then, we have been unable to restart our DCRServer and this is becoming a real issue for us.

The output of a pshow DCRServer is below ...

C:\Users\modonovan>pdshow DCRServer

        Process= DCRServer

        State  = Waiting to initialize.

        Pid    = 8964

        RC     = 0

        Signo  = 0

        Start  = 2/18/2013 2:54:31 PM

        Stop   = Not applicable

        Core   = Not applicable

        Info   = Server started by admin request

Continuously the State will be "Waiting to initialize". Several restarts of the daemon and the server itself have made no difference. I would appreciate any help that we can get it solving this issue as it's most frustrating.

Here's the full output of the pdshow and DCRServer.log attached if it helps.

Thanks in advance,

Mick

1 Reply 1

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi ,

Send me the screenshot of the SERVICES.MSC .

Also share me the ctm_confix.txt file (locations: NMSROOT\CSCOpx\MDC\tomcat\shared\lib) and

NMSROOT\CSCOpx\MDC\tomcat\webapps\cwhp\WEB-INF\lib

Also try to reset teh Casuser as below and see how it works

NMSROOT\CSCOpc\set\support>resetCasuser.exe

Thanks

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
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