I'm having some issues backing up configuration (startup and running) files for some managed devices with LMS 4.0.
Under the collector status for one of the devices is shows:
Discovery Success, Data collection Success, User Tracking Success, Inventory Success, Fault discovery Success, but Config Collection Failure.
Under Reachability Status I see all of the protocols Success except SNMPv1, SNMPv2 and HTTP have failed. If I run a Device Credentials verification, I get the following: Read Community = OK, Read Write Community = No value to test, Telnet = Incorrect, Enable by Telnet = Did not Try, SSH = OK (Primary Successful) and Enable by SSH = Enable username credential missing. However under the same device all of the credentials are in there, like the main username with the enable password, plus a secondary account as well and still nothing. I tried to search for that error but I have not been able to figured out what steps to take to fix the issue.
Any help would be greatly appreciate it.
You have to update your SNMP Timeouts.
Admin > Collection Settings > Config> Edit the Inventory/Config Timeout and Retry Settings
Timeout interval 45
telnet timeout 1000
read delay 300
transport timeout 45000
login timeout 2000
tune sleep 50
delay after connect 300
Hi duong.nguyen7 it didn't work, I get the same error. Plus, I was not able to find the second set of options under Inventory/Config Timeout and Retry Settings. only the first one, which I changed and nothing. any other ideas? Thanks!
This is another node that's having issues, but if I fis this one, i got a feeling that it will fix the rest as well. thanks for your help.
Can you post the logs of the config backup/archive that fails? I remember fixing this problem a while back...just trying to remember what exactly I did.