Device In DFM Still In Learning State

[mrashby]

All,

I added a device to DFM for the first time yesterday. When I added it the device was in a learning state. When I came in this morning to check the status it is still in the learning state. Does anyone know if this is normal?

[lotmueller · Accepted solution]

Hi,

are you running the system on a windows-server.

There are known-problems with .Net2.0 SP 1 Software.

CSCsm04957 Devices stuck at 10%

Conditions:

This will occur after the Microsoft .NET 2.0 SP1 package is installed.

Workaround:

Uninstall the .NET 2.0 SP1 package, then restart dmgtd.

Also, please check your DNS-Resolution, DFM has several problems with Forward/Reverse-DNS-Resolution errors.

Hope this helps

[mrashby]

Yes I am running it on a Windows box that has Microsoft .NET 2.0 SP1 installed. I will uninstall the patch and see what I get.

[mrashby]

I uninstalled the MS Patch and restarted the services for CW and that did the trick. Thanks.

Mario

[Joe Clarke]

The better solution is to upgrade to LMS 3.0.1 then DFM 3.0.4 where this bug (and another learning bug) is fixed.