02-28-2012 12:37 AM
Hello,
LMS 3.2, DFM 3.2...
Because of some reason DFM stops to send mails when alarm/event is cleared. When alarm is active mail properly come to inbox. Settings are the same like before, before some time smtp server was changed...
Here is last logs from nos.log:
28-Feb-2012|03:00:02.078|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|03:10:00.875|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|03:20:00.812|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|03:30:01.406|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|03:40:02.093|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|03:50:01.187|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|04:00:02.156|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|04:05:58.687|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|04:10:01.515|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|06:30:06.671|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|08:20:48.421|ERROR|NOS|main|EPMPoller|ogsVerifyService|.|Error when calling OGS verify servicecom.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
28-Feb-2012|08:21:38.906|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|08:21:38.984|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|08:21:59.328|ERROR|NOS|main|NOSServer|processDMMessages|.|NOSServer: unhandled Msg from dmgtd:1111708500
28-Feb-2012|08:22:23.453|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 75
28-Feb-2012|08:22:23.546|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 61
28-Feb-2012|08:22:23.625|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 62
28-Feb-2012|08:22:23.718|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 66
28-Feb-2012|08:22:23.828|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 70
28-Feb-2012|08:51:23.078|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 61
28-Feb-2012|08:51:23.171|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 61
28-Feb-2012|08:51:23.187|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 61
28-Feb-2012|08:53:54.312|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 61
28-Feb-2012|08:54:54.171|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 61
28-Feb-2012|09:01:54.484|ERROR|NOS|Process EPM Data Thread:Pooled Thread:1|EpmDataQueueItem|processEPMData()|.|Could not retrieve alert for moid = 61
I don't know if something is wrong here
Regards,
Mladen
02-28-2012 10:34 AM
Check your notification group.
Does it include clear events?
Cheers,
Michel
02-29-2012 01:07 AM
Hi Michel,
Yes not. groups are OK. This was worked well, but stopped for some reason...
Regards,
Mladen
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