Failed Switch Notification

[davepeat2]

Is there something in LMS 3.0.1 that will notify you when a switch fails, or a page that you can see and failed devices?

[Joe Clarke]

DFM will detect a device which is no longer reachable, and generate an Unresponsive event. This can be seen in DFM > Alerts and Activities > Alerts and Activities.

[davepeat2]

I go there but the switches are not shown. nothing shows as being down.

[Joe Clarke]

The switches must be managed by DFM and be in a Known state. You can check this under DFM > Device Management > Discovery Status.

[davepeat2]

Well, that explains something. I only sho 7 devices. The RME tab shows I have 254 Inventoried devices. Where did I go wrong?

It looks like RME knows about them, but DFM does not.

Thanks J!

[Joe Clarke]

Go to DFM > Device Management > Device Import, and sync all of your devices from DCR into DFM.

[davepeat2]

OK. I did that and they now show up. Is this something I need to do periodocally? Is it NOT automatic? It now says it know 7 and is learning 268.

[Joe Clarke]

If you enable auto-sync from DCR, then any new devices added to DCR will be automatically managed by DFM. However, this is not on by default.

Once those other devices become Known, then DFM will start generating events for them.

[davepeat2]

Thank you VERY much for your help! I really appreciate your time and knowledge! I wish I could tell your boss!

[davepeat2]

You do mean the Auto Update Server? Don't you?

[Joe Clarke]

No. Enabling auto-sync in DFM has nothing to do with an Auto Update Server. You simply need to check a box, and select the All Devices group in the Device Import interface.