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HIGH CPU utilisation

Hi,

 

I am observing High CPU utilization. Can you please help to Tshoot same.

 

CN14STLRTR01# sh processes cpu history

CN14STLRTR01 12:43:07 PM Thursday Mar 25 2021 SGT




333344444333334444444444555556666677777666663333333333444443
888822222888888888866666999993333366666555558888888888111117
100
90
80 *****
70 **********
60 ********************
50 ******************************
40 ************************************************************
30 ************************************************************
20 ************************************************************
10 ************************************************************
0....5....1....1....2....2....3....3....4....4....5....5....6
0 5 0 5 0 5 0 5 0 5 0
CPU% per second (last 60 seconds)




745344566554444456556555556555555465445556565665545656655665
673967577336899821907173472629507974785668939039779892462938
100
90
80 *
70 * ** * * * * *
60 * *** ** * * *** ** * * *********** ****** ***
50 #** **###*******###*####**##*##*#*#***#####**####*###*#**#**
40 ###*########################################################
30 ############################################################
20 ############################################################
10 ############################################################
0....5....1....1....2....2....3....3....4....4....5....5....6
0 5 0 5 0 5 0 5 0 5 0
CPU% per minute (last 60 minutes)
* = maximum CPU% # = average CPU%




788845445444455555687887888844352445555555688887788856555555555586588998
335842443626704554127835551460709975361935685817653860685772108406905345
100
90 ** * ** *** * * ****
80 *** ********* ********* * ***#*
70 **** ********* ********** ** **##*
60 *### ** ***##*##** * * * *****#****#******* * *****###
50 #### * ** ********#########* * **********#########***************#####
40 ####***************#########**** **********#########************#**#####
30 ####*************###########***********#############************########
20 ########################################################################
10 ########################################################################
0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..
0 5 0 5 0 5 0 5 0 5 0 5 0
CPU% per hour (last 72 hours)
* = maximum CPU% # = average CPU%


CN14STLRTR01# sh processes cpu sort
CN14STLRTR01# sh processes cpu sorted
CPU utilization for five seconds: 34%/29%; one minute: 45%; five minutes: 44%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
358 104798972 351956528 297 0.87% 0.72% 0.72% 0 IP SLAs Responde
357 103601400 351954252 294 0.71% 0.70% 0.71% 0 IP SLAs Control
356 106373680 357213831 297 0.71% 0.71% 0.71% 0 IP SLAs XOS Even
350 161420412 59625291 2707 0.39% 0.33% 0.32% 0 FNF Cache Ager P
190 66438632 324761455 204 0.31% 0.38% 0.38% 0 HQF Output Shape
352 189106668 125312447 1509 0.31% 0.32% 0.31% 0 FNF Cache Ager P
285 1800 543 3314 0.23% 0.08% 0.05% 132 SSH Process
163 453566252 772423143 587 0.23% 0.09% 0.08% 0 IP Input
118 29236288 2870626486 0 0.23% 0.23% 0.23% 0 Ethernet Msec Ti
3 12312300 3840800860 0 0.15% 0.14% 0.14% 0 HSRP Common
159 11089288 3866934253 0 0.07% 0.05% 0.06% 0 IPAM Manager
84 16560284 125045365 132 0.07% 0.07% 0.07% 0 Per-Second Jobs
359 76752428 132372775 579 0.07% 0.04% 0.05% 0 IP SNMP
280 11101428 1948037859 5 0.07% 0.05% 0.07% 0 MMA DP TIMER
114 11092040 1948038944 5 0.07% 0.05% 0.06% 0 VRRS Main thread
348 26744588 122029937 219 0.07% 0.08% 0.07% 0 CFT Timer Proces
16 0 1 0 0.00% 0.00% 0.00% 0 IPC Session Serv
17 0 1 0 0.00% 0.00% 0.00% 0 IPC Zone Manager
15 33656 2079074 16 0.00% 0.00% 0.00% 0 IPC Dynamic Cach
20 0 1 0 0.00% 0.00% 0.00% 0 IPC Process leve
14 123216 24948632 4 0.00% 0.00% 0.00% 0 IPC Event Notifi
18 343088 121969489 2 0.00% 0.00% 0.00% 0 IPC Periodic Tim
19 293504 121969514 2 0.00% 0.00% 0.00% 0 IPC Deferred Por
24 0 1 0 0.00% 0.00% 0.00% 0 IPC Seat TX Cont
21 0 1 0 0.00% 0.00% 0.00% 0 IPC Seat Manager
26 142384 24988633 5 0.00% 0.00% 0.00% 0 IPC Loadometer
27 0 1 0 0.00% 0.00% 0.00% 0 Crash writer
28 0 1 0 0.00% 0.00% 0.00% 0 Exception contro
22 12740 7140525 1 0.00% 0.00% 0.00% 0 IPC Check Queue
23 0 1 0 0.00% 0.00% 0.00% 0 IPC Seat RX Cont
31 9078652 38918042 233 0.00% 0.00% 0.00% 0 ARP Input
32 679524 130089384 5 0.00% 0.00% 0.00% 0 ARP Background
25 165956 12496282 13 0.00% 0.00% 0.00% 0 IPC Keep Alive M
34 0 1 0 0.00% 0.00% 0.00% 0 ATM ASYNC PROC
35 0 1 0 0.00% 0.00% 0.00% 0 CEF MIB API
36 0 4 0 0.00% 0.00% 0.00% 0 AAA_SERVER_DEADT
29 360656 121973021 2 0.00% 0.00% 0.00% 0 BGP Scheduler
38 0 2 0 0.00% 0.00% 0.00% 0 DDR Timers
39 0 5 0 0.00% 0.00% 0.00% 0 Entity MIB API
40 4740 62 76451 0.00% 0.00% 0.00% 0 PrstVbl
41 0 2 0 0.00% 0.00% 0.00% 0 Serial Backgroun
42 0 1 0 0.00% 0.00% 0.00% 0 RMI RM Notify Wa
43 0 2 0 0.00% 0.00% 0.00% 0 SMART
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
44 0 1 0 0.00% 0.00% 0.00% 0 RF SCTPthread
30 0 1 0 0.00% 0.00% 0.00% 0 IFS Agent Manage
46 0 1 0 0.00% 0.00% 0.00% 0 ARP Snoop
47 386848 124960064 3 0.00% 0.00% 0.00% 0 GraphIt
13 122866888 124733412 985 0.00% 0.06% 0.05% 0 Environmental mo
49 0 1 0 0.00% 0.00% 0.00% 0 SERIAL A'detect
50 0 2 0 0.00% 0.00% 0.00% 0 XML Proxy Client
51 912 1154 790 0.00% 0.00% 0.00% 0 crypto sw pk pro
52 0 1 0 0.00% 0.00% 0.00% 0 Critical Bkgnd
33 0 2 0 0.00% 0.00% 0.00% 0 ATM Idle Timer
37 0 1 0 0.00% 0.00% 0.00% 0 Policy Manager
55 3192 74123 43 0.00% 0.00% 0.00% 0 Logger
56 713720 124733903 5 0.00% 0.00% 0.00% 0 TTY Background
57 5396 5123 1053 0.00% 0.00% 0.00% 0 TACACS+
58 172 555 309 0.00% 0.00% 0.00% 0 SXP CORE
59 8 12 666 0.00% 0.00% 0.00% 0 RF Slave Main Th
60 0 12 0 0.00% 0.00% 0.00% 0 IF-MGR control p
61 0 68 0 0.00% 0.00% 0.00% 0 IF-MGR event pro
45 0 1 0 0.00% 0.00% 0.00% 0 CHKPT RG SCTPthr
63 0 2 0 0.00% 0.00% 0.00% 0 cpf_msg_holdq_pr
64 0 1 0 0.00% 0.00% 0.00% 0 cpf_msg_rcvq_pro
65 0 1 0 0.00% 0.00% 0.00% 0 cpf_process_tpQ
66 0 1 0 0.00% 0.00% 0.00% 0 CHKPT Test clien
67 0 1 0 0.00% 0.00% 0.00% 0 CHKPT Test clien

4 Replies 4

Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the following commands: 

sh version
sh proc cpu sort | ex 0.00

CN14STLRTR01#sh version
Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.3(3)M, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 22-Jul-13 06:20 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

CN14STLRTR01 uptime is 3 years, 50 weeks, 1 day, 8 hours, 48 minutes
System returned to ROM by power-on
System restarted at 04:35:45 SGT Sun Apr 9 2017
System image file is "flash0:c1900-universalk9-mz.SPA.153-3.M.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco CISCO1941/K9 (revision 1.0) with 491520K/32768K bytes of memory.
Processor board ID FGL1924222Z
2 Gigabit Ethernet interfaces
1 terminal line
DRAM configuration is 64 bits wide with parity disabled.
255K bytes of non-volatile configuration memory.
255488K bytes of ATA System CompactFlash 0 (Read/Write)


License Info:

License UDI:

-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 CISCO1941/K9 FGL1924222Z

 

Technology Package License Information for Module:'c1900'

------------------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------
ipbase ipbasek9 Permanent ipbasek9
security None None None
data datak9 Permanent datak9
appx None None None
NtwkEss None None None

Configuration register is 0x2102

CN14STLRTR01# sh proc cpu sort | ex 0.00
CPU utilization for five seconds: 49%/44%; one minute: 51%; five minutes: 49%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
357 103607188 352730711 293 0.79% 0.68% 0.70% 0 IP SLAs Control
358 104804688 352732983 297 0.71% 0.68% 0.70% 0 IP SLAs Responde
356 106379444 357990404 297 0.63% 0.70% 0.71% 0 IP SLAs XOS Even
350 161438200 59628586 2707 0.39% 0.33% 0.32% 0 FNF Cache Ager P
352 189124584 125315751 1509 0.39% 0.33% 0.32% 0 FNF Cache Ager P
190 66443116 325536139 204 0.31% 0.40% 0.40% 0 HQF Output Shape
118 29237864 2871034873 0 0.23% 0.23% 0.23% 0 Ethernet Msec Ti
163 453571656 772435428 587 0.15% 0.09% 0.08% 0 IP Input
3 12313144 3841002778 0 0.15% 0.13% 0.15% 0 HSRP Common
359 76756412 132377892 579 0.07% 0.03% 0.05% 0 IP SNMP
348 26746484 122033147 219 0.07% 0.08% 0.07% 0 CFT Timer Proces
280 11101940 1948089042 5 0.07% 0.05% 0.05% 0 MMA DP TIMER
270 11318852 1948089052 5 0.07% 0.05% 0.05% 0 MMA DB TIMER
361 94271936 66050468 1427 0.07% 0.04% 0.05% 0 SNMP ENGINE
84 16561248 125048654 132 0.07% 0.07% 0.07% 0 Per-Second Jobs

 


@hamidshaikh416179773 wrote:

Version 15.3(3)M


"M" train, release "0". 

Uptime:  >3 years

In regards to the CPU output, those values DO NOT ADD up to 49%. 

What happens if you upgrade the firmware to something recent?

Thanks..will check by upgrading IOS.