How to determine Ciscoworks bundle from its components

[dany.datacraft]

Hi,

Suppose I have a customer who doesn't know which CW bundle he has, how do I find out from the components installed?

From the CW web console, I can determine the following components are installed:

- Inventory Manager 3.2

- ANI 3.2

- Availability Manager 3.1

- Campus Manager 3.0

- Cisco View 5.2

- Resource Manager Essentials 3.2

Pls help :)

[frankzehrer · Accepted solution]

Hi Dany,

try the following link:

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/cw2000_b/lms/index.htm

Klick the links for the different LMS-Versions and then have a look into the readme-first docs for the End-of-Sale products and the Quick-start Guide for the actual versions.

Hope this hint helps.

Regards,

Frank

[dany.datacraft]

Hi Frank,

Thanks for the info. I figured it's LMS 1.0.

Best Regards,

Dany

[marcjone]

The following link also works well with Frank's for determining the bundle version. It looks like your customer is running LMS bundle version 1.0 - Also, known as CiscoWorks 3rd edition amongst other things ...

http://www.cisco.com/warp/public/477/cw2000_compatmatrix.html

There are so many different components and application versions it can be difficult to keep up ;-)

Hope this helps also

Marcus