How to reset the password on a Windows-based CiscoWorks LMS 3.2?

[D-N]

I am having trouble with the password recovery procedure on a CiscoWorks 3.2 installation. The problem is that I've no idea what software versions are running (never kept track).

I tried following the steps here: http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_password_recovery09186a0080107dee.shtml (twice) and I've been unable to reset the password.

Is there something I am missing? Something extremely obvious that I've overlooked?

Thanks for any help!

[Joe Clarke · Accepted solution]

Use the resetpasswd utility:

NMSROOT/bin/resetpasswd admin

[Jonard Umang]

sir, im having toruble also on our cisco works and i dont have the password for this due to the network administrator left without giving it. my i now the detailed procedure or where can i get this tool?

"NMSROOT/bin/resetpasswd admin" that you used?

Thanks

[Vinod Arya]

You are relplying to a 3 year old post. We encourage to start new threads, though you can refer old posts via link.

resetpasswd is a utility available inside LMS NMSROOT/bin/ directory. NMSROOT is the directory you install LMS, example c:/progra~1/CSCOpx etc.

Run it according to the above syntax.

-Thanks
Vinod
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